Tips & Tricks for Telling Your Story

Running a small business means making a lot of decisions, often with limited time and too many tabs open. This page collects practical tips on websites, marketing, customer communication, branding, and the everyday details that can help your business look stronger and work better.

May 15, 2025
Learn why emojis can hurt your website's credibility. Create professional content that builds trust & attracts customers.
By Bill Sholar May 8, 2025
Visitors judge your website in seconds. Learn how shifting user habits and AI tools are changing what it takes to earn trust—and keep people from clicking away.
April 30, 2025
Most websites were not written for AI search. Learn what small businesses and nonprofits need to change to stay visible online.
December 2, 2024
A Facebook post reaches half its audience in just 76 minutes. A blog post lasts two years. Learn how to combine both for a smarter content strategy.
The Google Robot eating a A Gourmet meal
By Bill Sholar May 1, 2024
Master the art of SEO-friendly blogging with our gourmet guide. Learn how to craft irresistible content that pleases both Google and your readers.
By Bill Sholar April 25, 2023
Technology evolves, expectations shift, and competitors refresh. Here are 5 signs your website is overdue for an update — and why it's costing you business.
By Bill Sholar April 5, 2023
Social media is the icing, not the cake. Build your online presence around a website, blog, and newsletter first — then let social amplify it.
By Bill Sholar April 5, 2023
Relying only on social media is like going to a party naked — attention yes, lasting relationships no. Here's why your website has to come first.
By Shane Barker September 1, 2022
Regularly publishing quality content boosts your site's credibility & engages customers. Start enhancing your online presence today!
By Bill Sholar March 2, 2022
Sell on benefits, not features — it's Sales 101. Here's how to apply that to your homepage so visitors immediately see how you solve their specific problem.
By Bill Sholar September 21, 2021
Most potential buyers aren't actively searching for what you offer — yet. Here's how storytelling and emotional content reach them before a competitor does.
July 10, 2020
Buying or scraping email lists sounds tempting, but it damages your reputation, kills deliverability, and annoys people who never asked to hear from you.
By Bill Sholar July 7, 2020
Learn how to use video to share your story & attract clients. Visit our site for insights on effective storytelling.
By Bill Sholar June 9, 2020
You've seen the emails. "I was just looking at your website..." Here's what Google says about those unsolicited SEO pitches — and why to ignore them.
By Bill Demo May 23, 2020
Learn why trusting web design experts with their tools is key to your online success. Build a strong partnership for growth.
By Bill Sholar May 1, 2020
Your referral just Googled you. What did they find? Research shows 91% of people check a business online before reaching out — even when a friend sent them.
By Bill Sholar March 1, 2020
Free and cheap website platforms get hacked — sometimes hours after a security patch drops. Here's what "going cheap" on your website actually costs.
By Bill Sholar February 20, 2020
When someone clicks your ad or link and lands on your homepage, you've already lost them. Here's why custom landing pages work — and how to set one up easily.
By Bill Sholar January 2, 2020
A well-cared-for hamster lasts about 3 years. So does most websites. Here are 5 signs yours has lived past its useful life — and what to do about it.
March 20, 2016
AI is reshaping how customers find businesses online. Learn what's changing with Google and AI search — and 4 simple steps to stay visible and get recommended.
March 19, 2016
Visitors won't tell you why they left — they just close the tab. Learn how a custom-trained AI chatbot keeps your site answering questions 24/7.
By Bill Sholar September 16, 2013
Well... no. Sorry, it doesn't work that way. In fact, it's the opposite. If someone publishes material on their website, it is automatically protected by copyright law. You can read more than you ever wanted to know about this stuff at Wikipedia or the US Copyright Office, but the bottom line is that if you didn't develop the text, draw the image, or take the photo yourself, then you must have the OK from whoever owns that material. Just as the English teacher could always tell somehow when a report was taken mostly from some reference source, it isn't necessary for someone to stumble across a site using "borrowed" text or images. There are free tools for anyone to try and find if someone has copied their material. CopyScape takes Google searches a step further to find sites using your text. Tineye does the same for images. In addition to these and many other similar free services, most such sites offer a paid service which will keep constant watch for anyone using their clients' content without permission. The Bounty Hunter is Hungry! In addition, there are companies that make their money by finding those using text or images without permission, then going after the violator for payment. These "bounty hunters" keep a percentage of whatever they can get.